Date
Publisher
arXiv
In higher education, accreditation is a quality assurance process, where an
institution demonstrates a commitment to delivering high quality programs and
services to their students. For business schools nationally and internationally
the Association to Advance Collegiate Schools of Business (AACSB) accreditation
is the gold standard. For a business school to receive and subsequently
maintain accreditation, the school must undertake a rigorous, time consuming
reporting and peer review process, to demonstrate alignment with the AACSB
Standards. For this project we create a hybrid context retrieval augmented
generation pipeline that can assist in the documentation alignment and
reporting process necessary for accreditation. We implement both a vector
database and knowledge graph, as knowledge stores containing both institutional
data and AACSB Standard data. The output of the pipeline can be used by
institution stakeholders to build their accreditation report, dually grounded
by the context from the knowledge stores. To develop our knowledge graphs we
utilized both a manual construction process as well as an LLM Augmented
Knowledge Graph approach. We evaluated the pipeline using the RAGAs framework
and observed optimal performance on answer relevancy and answer correctness
metrics.
Study at a glance
- Question: Can an AI system help business schools prepare documentation and reports for academic accreditation?
- Setting and data: Institutional data and business school accreditation standards (AACSB Standard data)
- Method: Tool development and automated performance evaluation (RAGAs framework)
Why it matters
To receive and maintain accreditation, institutions must undertake a rigorous, time-consuming reporting and peer review process to demonstrate alignment with quality standards.
Key findings
- In higher education business schools, an AI system achieved optimal performance on measures of answer relevance and correctness for accreditation reporting.
- The system generated reporting outputs that were reliably grounded in both internal institutional data and external accreditation standards.
- The tool can assist school leaders in aligning internal documentation with required standards for accreditation review.
Summary drafted with AI from the paper’s abstract and may contain errors. See the full paper for details.
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