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Improving Student Learning with Hybrid Human-AI Tutoring: A Three-Study Quasi-Experimental Investigation

Authors
Danielle R. Thomas, Jionghao Lin, Erin Gatz, Ashish Gurung, Shivang Gupta, Kole Norberg Stephen E. Fancsali, Vincent Aleven, Lee Branstetter, Emma Brunskill, Kenneth R. Koedinger
Date
Publisher
Association for Computing Machinery

Artificial intelligence (AI) applications to support human tutoring have potential to significantly improve learning outcomes, but engagement issues persist, especially among students from lowincome backgrounds. We introduce an AI-assisted tutoring model that combines human and AI tutoring and hypothesize this synergy will have positive impacts on learning processes. To investigate this hypothesis, we conduct a three-study quasi-experiment across three urban and low-income middle schools: 1) 125 students in a Pennsylvania school; 2) 385 students (50% Latinx) in a California school, and 3) 75 students (100% Black) in a Pennsylvania charter school, all implementing analogous tutoring models. We compare learning analytics of students engaged in human-AI tutoring compared to students using math software only. We find human-AI tutoring has positive effects, particularly in student’s proficiency and usage, with evidence suggesting lower achieving students may benefit more compared to higher achieving students. We illustrate the use of quasi-experimental methods adapted to the particulars of different schools and data-availability contexts so as to achieve the rapid data-driven iteration needed to guide an inspired creation into effective innovation. Future work focuses on improving the tutor dashboard and optimizing tutor-student ratios, while maintaining annual costs per student of approximately $700 annually

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