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Evaluating LLM Adaptation to Sociodemographic Factors: User Profile vs. Dialogue History

Authors
Qishuai Zhong,
Zongmin Li,
Siqi Fan,
Aixin Sun
Date
Publisher
arXiv
Effective engagement by large language models (LLMs) requires adapting responses to users' sociodemographic characteristics, such as age, occupation, and education level. While many real-world applications leverage dialogue history for contextualization, existing evaluations of LLMs' behavioral adaptation often focus on single-turn prompts. In this paper, we propose a framework to evaluate LLM adaptation when attributes are introduced either (1) explicitly via user profiles in the prompt or (2) implicitly through multi-turn dialogue history. We assess the consistency of model behavior across these modalities. Using a multi-agent pipeline, we construct a synthetic dataset pairing dialogue histories with distinct user profiles and employ questions from the Value Survey Module (VSM 2013) (Hofstede and Hofstede, 2016) to probe value expression. Our findings indicate that most models adjust their expressed values in response to demographic changes, particularly in age and education level, but consistency varies. Models with stronger reasoning capabilities demonstrate greater alignment, indicating the importance of reasoning in robust sociodemographic adaptation.
Study at a glance
  • Question: Do AI models adapt their responses consistently when user backgrounds are stated directly versus shown in conversation history?
  • Setting and data: Synthetic dataset pairing dialogue histories with distinct user profiles, using questions from the Value Survey Module (VSM 2013).
  • Method: Tests how consistently language models adapt their expressed values to user traits given via direct profiles versus conversation histories.
Why it matters

Effective engagement by large language models requires adapting responses to users' sociodemographic characteristics. However, while real-world applications use dialogue history for context, existing evaluations of model adaptation often focus only on single-turn prompts.

Key findings
  • Most AI models adjust their expressed values in response to demographic changes, particularly differences in user age and education level.
  • Language models vary in how consistently they adapt their behavior when user characteristics come from conversation history versus explicit profiles.
  • Models with stronger reasoning capabilities demonstrate greater alignment when adapting to user demographic factors.

Summary drafted with AI from the paper’s abstract and may contain errors. See the full paper for details.

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